Customer reviews of Owens Of Bilston Ltd

By ALAN B on 29 July 2020 | Verified purchase

I purchased a 10 year old Vauxhall Astra and was given a fair part ex price for an 18 yr old car. New purchase had an issue that some people would consider serious. Every effort has been made to rectify this problem with NEW parts. I would have no hesitation in returning to buy again or indeed recommend others. A trustworthy family business built on honesty

By desmond H on 02 March 2020 | Verified purchase

Have dealt with Owens of Bilston for quite a few years have always received great service from all the people involved with the company Have always recommend them to other people who have received the same great customer experience

By GEORGE W on 24 February 2020 | Verified purchase

Purchased 3 cars over the years from here. Always had a great experience. Prices very competitive and cars like new even though they're a few years old. Latest one developed a minor electrical problem but was sorted out quickly and without any fuss (these things happen occasionally). This is not a complaint it is reassurance that if you buy from here you can rest assured that if there's a problem they will sort it out for you. The staff are all very pleasant to deal with and not pushy salespeople. Would highly recommend, and have done so on a numerous occasions.

By alan W on 24 January 2020 | Verified purchase

Superb Dealer, genuine and fair, we agreed a deal and they delivered beyond expectation. Will be my first point of call when we need the next car

By JULIE L on 24 January 2020 | Verified purchase

Exemplary family service, great value vehicles. I purchased a car from Owen's of Bilston not 3 weeks since, they have bent over backwards for me with aftercare. Thank u both, for everything you have done. I'm delighted!!! HIGHLY RECOMMENDED.

By roxanne W on 24 January 2020 | Verified purchase

Fantastic service from everyone at Owens of Bilston, they made buying my car easy and comfortable. They got the car in perfect condition for me to pick up (fixed a few issues on the car for me too before the sale was final), highly rate them. I would definitely use them again.

By karen E on 29 October 2019 | Verified purchase

Fantastic service,nothing is too much for them.Had two cars from Owens .Great customer experience at affordable prices,the place to go to get your car.

Reply from Owens Of Bilston Ltd on 01/11/19

Many thanks for your wonderful review.

By cerys T on 01 October 2019 | Verified purchase

Was so nervous to buy my first car, but the staff at Owens Of Bilston were amazing! Family run business where every member of staff seems to genuinely care about you and finding you the right car. I didn’t have to deal with any ‘sales’ people trying to push anything, I went out for a test drive and was allowed to look over the car and decide by myself. They also allowed me to get the RAC to inspect my car before hand which I was so grateful for. On a 9 year old car, the ONLY things the RAC could pick up was the break fluid needing changing and the air con needing servicing, both of which Owens Of Bilston changed the next day and sorted for me for free ready for me to take the car away before I went on holiday. Every single member of staff went out of their way to help me and I have recommended to all of my friends and family. All of the cars seem genuinely good quality and I don’t intend on ever buying another car from anywhere else. I was their daughters first sale and she was brill!

Reply from Owens Of Bilston Ltd on 01/11/19

Many thanks for your wonderful review,.

By robert L on 11 July 2019 | Verified purchase

I would like to give credit to all at Owens of Bilston i once again have purchased a motor from them this is my fifth motor over a period of years and yet again they give a very good service, no pressure, understanding, and polite, any complaint you may have is dealt with efficiently, when given them the opperunity to do so, thanx to all at Owens.

By lindon B on 08 May 2019 | Verified purchase

Spent a week looking on Line for a second hand car in my price range with no luck. A friend told me to try these guys, and WOW!!! I could have saves a load of time and energy if I'd dealt with them first, emailed SARAH to book a test drive and collected the car the next day. I've got nothing but praise for Sarah the lady I dealt with, she was friendly, polite and very courtious. I made a comment that I've had a more stressfull time shopping at the local supermarket than buying a car from her. Very happy with my experience with this company absolutely 5 stars all the way, and I'm recommending to everybody I know. Thankyou Sarah👍

Reply from Owens Of Bilston Ltd on 01/11/19

Many thanks for your kind words and wonderful review.