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Customer reviews of Owens Of Bilston Ltd

At Owens Of Bilston Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Owens Of Bilston Ltd

Owens Of Bilston Ltd
5
4.8

Based on 36 customer reviews

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  • 5

    Must visit , honest and friendly

    By Peter J on 19 August 2017 | Verified purchase

    Received a friendly welcome from Sarah , we had travelled 3 hours to search for a Renault Megan which I really wanted,having test driven it and explained that I would rather not return to collect the car another day, she organised a service and Mot there and then. By the time we had had some food and returned the vehicle was ready to go , serviced, Mot and cleaned, paper work ready , couldn't have asked for anything more. It was explained that during the MOT that the rear brakes were worn, they were replaced before I got the car without fuss. AMAZING service. Genuine people. Very trustworthy. I could go on and on..........


  • 5

    Great honest garage

    By Victoria D on 05 August 2017 | Verified purchase

    This is the second vehicle that we have purchased from Owens of Bilston but this time it was our first port of call when we knew we needed another vehicle. There's no pressure selling and when we picked up the vehicle all the small works that where needed was done on time and to a very high standard. I would recommend this garage to everyone...the cars are genuine, and the staff are really friendly. FIVE STARS....

    Reply from Owens Of Bilston Ltd on 12/08/17

    Many Thanks for your 5 star review.


  • 5

    If Carlsberg did Gargages! :-)

    By DIANE M on 02 August 2017 | Verified purchase

    From the first call Sarah was a real pleasure to deal with none of the usual "sales pitch" I just made an appointment to go over and take a test drive. The test drive was relaxed and allowed me to get a feel for the car. I decided on the day I wanted to buy the car, there was a couple of little cosmetic issues that I asked if they would sort, which they agreed to do, so I arranged a date to collect the car. On the day of collection it had had its service and the work promised done. They offer a 15 month warranty and for once its a warranty worth having, its not just a piece of paper. I've had a small issue with the car but it was booked in and resolved all within a couple of days, their mechanic is great and nothing is too much trouble for them! I will definitely be recommending Owens, if you want peace of mind when buying a used car go here, anyone can sell you a car but the after care you get from Owens is second to none, they have been a pleasure to do business with!

    Reply from Owens Of Bilston Ltd on 12/08/17

    Hey Dianne, Many Thanks for your amazing review. xx


  • 5

    Professional.

    By Laura J on 02 August 2017 | Verified purchase

    Professional friendly service. Would definatly recomened to others and will deal with them again. Wasnt preassured to buy cars like other compaines.

    Reply from Owens Of Bilston Ltd on 17/08/17

    Many Thanks for you great review.


  • 5

    Highly recommended

    By Mollie C on 22 July 2017 | Verified purchase

    Very good experience, Sarah was very nice and helpful - made the whole thing very easy and enjoyable

    Reply from Owens Of Bilston Ltd on 17/08/17

    Many thanks for your great review.


  • 5

    Why would you not buy from here

    By Stephen C on 25 June 2017 | Verified purchase

    Having bought cars from Owens of bilston previously it was a no brainer to go back both Andy&Sarah offer a truly professional experience from start to finish much more personal than most large dealers

    Reply from Owens Of Bilston Ltd on 17/08/17

    Thankyou Stephen for your great 5 star review.


  • 5

    Good reassuring non pressure experience

    By Janice C on 22 May 2017 | Verified purchase

    When I first saw my car there was no pressure salesman tactics as we had previously experienced in other showrooms. We were offered a test drive and was given information about the car and the driving of the car as we went along. When we got back to the showroom we were left alone to look around the car and make our decision which we chose to buy. We were then taken to the office and made a deposit. The owner was not happy with the standard of the valleting of the car so had it revalleted ready when we came back to collect it and we were very satisfied. The lady in the office that completed the paper work was very friendly and efficient. We were given lots of reassurances that any problems that we had would be dealt with by them which is very reassuring. So far we are very happy with the car a good experience. Thank you both

    Reply from Owens Of Bilston Ltd on 17/08/17

    Many Thanks for your great 5 star review.


  • 5

    Brilliant keep it up

    By Alan W on 14 May 2017 | Verified purchase

    Very friendly & willing to help from the moment we entered the forecourt. The sales team at Owens are very good & its no wonder they are so brilliant at what they do. Also there after care sales are second to non.

    Reply from Owens Of Bilston Ltd on 17/08/17

    Thankyou Alan for your 5 star review.


  • 5

    Buying a car.!. Don"'t go anywhere else.

    By Benjamin B on 05 May 2017 | Verified purchase

    If you want a top quality used car,this the place to come. Honest and pleasant people who prepared the car to showroom condition for my collection .after 50 years of buying cars these people are tops.

    Reply from Owens Of Bilston Ltd on 17/08/17

    Thankyou for your great review.


  • 5

    A very pleasant experience.

    By Leah W on 03 May 2017 | Verified purchase

    Been looking for a car for my daughter for weeks with little success, then came across Owens of Bilston with a car that looked ideal so we went over for a look. Great customer service, answered all my questions, went out for a test drive, done all the necessary checks, decided to buy the car, to be honest it was the best car I'd seen for weeks.......no brainer really. Thanks 'Owens of Bilston'.....great job.

    Reply from Owens Of Bilston Ltd on 17/08/17

    Thankyou for the 5 star review.


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